My coaching practice focuses on helping individuals, usually senior and emerging leaders in organizations, to become more effective leaders. In most cases this centres on the so-called Soft Skills, which are those skills required to “help people work and socialize well with others.” In 2015 I wrote a 26-part series…
Coaching, What It Is and Why It Matters
You are in your office looking over your performance report and it happened again. Your low performing employee failed to meet quota this month even after you spoke with them about the importance of meeting goals. This employee has a great attitude and you know they can do better. You…
Leadership Vlog Post 191017 – Why Soft Skills?
Having the technical skills and knowledge to successfully execute our job duties is only one part of being the best we can be in the workplace. In addition to these “hard” skills, we also need “soft” skills. As I stated above, Soft Skills are those skills that allow us to…
So, What Are These Things Called “Soft Skills”?
‘Politeness and civility are the best capital ever invested in business. Large stores, gilt signs, flaming advertisements, will all prove unavailing if you or your employees treat your patrons abruptly. The truth is, the more kind and liberal a man is, the more generous will be the patronage bestowed upon…
Servant Leadership is….
After I wrote my post on Situational Leadership a couple of weeks ago, one of my readers commented on it, suggesting that I take a look at Servant Leadership. Servant Leadership is more prevalent in some circles than in others. Some may perceive it as pretty radical concept. Even the…