JKWhitehead & Associates

listening

Listening… The Secret to Communication

“Man’s inability to communicate is a result of his failure to listen effectively.”— Carl Rogers My previous two posts in this Soft Skills series have been about verbal and non-verbal communications: its nature of being a “two way street,” the need for both a sender and a receiver in order…

Is Communication The Most Important Soft Skill?

“The most important thing in communication is hearing what isn’t said.”  Peter Drucker Is communication the most important soft skill? I believe it is, and it is why the focus of my practice is on interpersonal communications. I have found that even if a client’s initial interest is in exploring…

What’s Your Story and Why Is It So important?

Storytelling is fundamental to the human search for meaning” – Mary Catherine Bateson There are some great stories floating around social media. Everyday news pop up, along with the recycled. This past week it was the Crime Stoppers video from Louisiana that went viral as a solemn State Trooper explained…

A Leader and A Follower Walked Into a Bar…  Not quite

Sometime ago I came across a list of one-liners. I’m not even sure anymore where I found them. They are sayings that occasionally crop up in meetings or other group settings. Some of these will pop into my mind when I need them in a presentation or workshop. As someone involved…

Do you have the Soft Skills Required to be Successful?

Why is it that soft skills seem to have become the newest and latest “big” thing? Weren’t they always important and necessary? However, I’m noticing more and more articles and posts focused on the need to increase soft skill training and development, which in turn suggests at least the perception…