‘Politeness and civility are the best capital ever invested in business. Large stores, gilt signs, flaming advertisements, will all prove unavailing if you or your employees treat your patrons abruptly. The truth is, the more kind and liberal a man is, the more generous will be the patronage bestowed upon…
Do you have the Soft Skills Required to be Successful?
Why is it that soft skills seem to have become the newest and latest “big” thing? Weren’t they always important and necessary? However, I’m noticing more and more articles and posts focused on the need to increase soft skill training and development, which in turn suggests at least the perception…
Soft Skills – The Platinum Rule
This weeks blog discusses and introduces the Platinum Rule. How being aware of others styles and speaking to them improves how we communicate, reduces tension and conflict. _____________________________________________________________________________________ John Whitehead coaches individuals and organizations in becoming more effective by helping them improve their interpersonal communications, emotional intelligence and resiliency. *******Are…
Soft Skills – How Do We Communicate?
Interpersonal communications – In this weeks blog I talk about how interpersonal communications almost always floats to the surface in my coaching work with leaders. _____________________________________________________________________________________ John Whitehead coaches individuals and organizations in becoming more effective by helping them improve their interpersonal communications, emotional intelligence and resiliency. *******Are you wondering…
Are Soft Skills Learned or Inborn?
Several years ago I wrote a series on Soft Skills and their development – this is an updated repost of the third post in that series from October 2015. Soft Skills: Nature or Nurture? Are you born with them or are they learned? It’s the old chicken and the egg…