JKWhitehead & Associates

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Moving from Hearing to Listening: Ask Questions

In last week’s post I discussed how communication is the exchange of information between two or more people. This week’s post focuses on the importance of questions not only to solicit the specific information you seek, but the way in which well-crafted questions can create the space for an engaging…

Is communication the most important soft skill?

“The most important thing in communication is hearing what isn’t said.” Peter Drucker   Is communication the most important soft skill? I believe it is, and it is why the focus of my practice is on interpersonal communications. I have found that even if a client’s initial interest is in…

Taking a Chance on Coaching – Video Case Study

Derek Hodgins is the CEO of High Roller Games, a local games company based in Kelowna BC. They specialize in making custom games for big brands like Trailer Park Boys, Vikings and Bob Marley. Derek states that it was always a dream job to be able to go ahead and…

Is Communication The Most Important Soft Skill?

“The most important thing in communication is hearing what isn’t said.”  Peter Drucker Is communication the most important soft skill? I believe it is, and it is why the focus of my practice is on interpersonal communications. I have found that even if a client’s initial interest is in exploring…