JKWhitehead & Associates

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Did I hear what you said correctly?

In his book Coaching: Evoking Excellence in Others, James Flaherty (2010) stated that “language forms the basis for observation and it is, in fact, not possible to make any observation outside language” (p. 25). So how is language defined in this context? Flaherty’s contention is that “language is an orientation…

Listen to Me!

I teach and coach interpersonal communication skills. I am amazed by the number of posts, articles, blogs that exist on how to improve listening skills. I’m not sure if technology is the problem—heads down, fixated on smartphones, earphones plugged into music devices—or if it goes back to shows like Sesame…