“Man’s inability to communicate is a result of his failure to listen effectively.”— Carl Rogers My previous two posts in this Soft Skills series have been about verbal and non-verbal communications: its nature of being a “two way street,” the need for both a sender and a receiver in order…
Nonverbal Communication – the Ultimate Soft Skill?
Interpersonal communication is a huge part of leadership. The ability to get your message across, whether it’s a simple instruction or a complex expectation, is very important. Some believe that being a good leader means being able to get things done in the quickest, most efficient way; less concerned with…
Are Soft Skills Learned or Inborn?
This is the third in a series of posts exploring Soft Skills and why they are so important to your success in any endeavour. Soft Skills: Nature or Nuture? Are you born with them or are they learned? It’s the old chicken and the egg argument, which comes first? A…
So, What Are These Things Called “Soft Skills”?
‘Politeness and civility are the best capital ever invested in business. Large stores, gilt signs, flaming advertisements, will all prove unavailing if you or your employees treat your patrons abruptly. The truth is, the more kind and liberal a man is, the more generous will be the patronage bestowed…