Interpersonal Communications

Communicate, Communicate, Communicate: The when’s & how’s

This week I discuss how and when we communicate with our direct reports and others. Keeping open communication and letting others know you are accessible is one of the keys to being a good leader. So, what are some of the things we can do to make this happen? John…

So What is the Platinum Rule?

At some point in the workshop I conduct on interpersonal communications skills using the SOCIAL STYLEs model, I invariably make the comment that with the knowledge all of the participants have gained during the session comes great responsibility; that with what they have learned about communication and behaviours comes the…

How to Network 101 – Some Lessons learnt

A typical networking interaction may go like this: “What do you do?” or “Tell me about your business.” What is your response? Are you prepared to answer in a way that will engage the asker, perhaps even to the point of persuading them to meet with you and ultimately purchase…

Why Team Building is an Important Soft Skill

Talent wins games, but teamwork and intelligence win championships. – Michael Jordan There is no strength until there is cooperation – Irish Proverb John Adair defined “team” as “a group in which the individuals share a common aim and in which the jobs and skills of each member fit in…

Nonverbal Communication – the Ultimate Soft Skill?

Interpersonal communication is a huge part of leadership. The ability to get your message across, whether it’s a simple instruction or a complex expectation, is very important. Some believe that being a good leader means being able to get things done in the quickest, most efficient way; less concerned with…