communication

Nonverbal Communication – the Ultimate Soft Skill?

Interpersonal communication is a huge part of leadership. The ability to get your message across, whether it’s a simple instruction or a complex expectation, is very important. Some believe that being a good leader means being able to get things done in the quickest, most efficient way; less concerned with…

Is communication the most important soft skill?

“The most important thing in communication is hearing what isn’t said.” Peter Drucker   Is communication the most important soft skill? I believe it is, and it is why the focus of my practice is on interpersonal communications. I have found that even if a client’s initial interest is in…

Do you have the Soft Skills Required to be Successful?

Why is it that soft skills seem to have become the newest and latest “big” thing? Weren’t they always important and necessary? However, I’m noticing more and more articles and posts focused on the need to increase soft skill training and development, which in turn suggests at least the perception…

What Does It Mean To Really Listen

In my upcoming book (hopefully to be available this fall) I explore the importance of Soft Skills development.  Two of these skills are verbal and non-verbal communications: its nature of being a “two way street,” the need for both a sender and a receiver in order for the communication to…

Being Clear About Your Expectations

In this weeks blog post I explore clarity and being clear about your expectations using an example of a recent coaching experience. _____________________________________________________________________________________ John Whitehead coaches individuals and organizations in becoming more effective by helping them improve their interpersonal communications, emotional intelligence and resiliency. *******Are you wondering if having a…