communication

Communicate, Communicate, Communicate: The when’s & how’s

This week I discuss how and when we communicate with our direct reports and others. Keeping open communication and letting others know you are accessible is one of the keys to being a good leader. So, what are some of the things we can do to make this happen? John…

The Soft Skill Art of the Critique

My last three posts have focused on the ability to learn — an incredibly important soft skill, perhaps even more so than self-awareness, since without it there is no ability to grow or improve. This may be the ultimate “the chicken or the egg” scenario. What comes first: self-awareness or…

Nonverbal Communication – the Ultimate Soft Skill?

Interpersonal communication is a huge part of leadership. The ability to get your message across, whether it’s a simple instruction or a complex expectation, is very important. Some believe that being a good leader means being able to get things done in the quickest, most efficient way; less concerned with…

Is communication the most important soft skill?

“The most important thing in communication is hearing what isn’t said.” Peter Drucker   Is communication the most important soft skill? I believe it is, and it is why the focus of my practice is on interpersonal communications. I have found that even if a client’s initial interest is in…

Do you have the Soft Skills Required to be Successful?

Why is it that soft skills seem to have become the newest and latest “big” thing? Weren’t they always important and necessary? However, I’m noticing more and more articles and posts focused on the need to increase soft skill training and development, which in turn suggests at least the perception…