communication skills

Communicate, Communicate, Communicate: The when’s & how’s

This week I discuss how and when we communicate with our direct reports and others. Keeping open communication and letting others know you are accessible is one of the keys to being a good leader. So, what are some of the things we can do to make this happen? John…

The Soft Skill Art of the Critique

My last three posts have focused on the ability to learn — an incredibly important soft skill, perhaps even more so than self-awareness, since without it there is no ability to grow or improve. This may be the ultimate “the chicken or the egg” scenario. What comes first: self-awareness or…