interpersonal communications

How Do We Listen to Understand?

Stephen Covey said that we need to listen to understand not to respond. Communications is the foundational piece and building block that I use in my work with clients. It is the primary Soft Skill that everything else builds upon. Understanding who we are starts here. In this weeks Vlog…

Article on Soft Skills published in SEAT Magazine

Excited to have one of my articles published in SEAT magazine, the publication of the Association of Luxury Suite Directors. I will be presenting at their conference this summer in Fort Worth TX. Possessing the technical skills required to execute job duties is only one part of being our best…

Communicate, Communicate, Communicate: The when’s & how’s

This week I discuss how and when we communicate with our direct reports and others. Keeping open communication and letting others know you are accessible is one of the keys to being a good leader. So, what are some of the things we can do to make this happen? John…

Soft Skills Blog Index

Here is the listing of blog entries written on the subject of Soft Skills. So, What Are These Things Called “Soft Skills”? Do you have the Soft Skills Required to be Successful? Are Soft Skills Learned or Inborn? Is Professionalism a Soft Skill? Is communication the most important soft skill?…

Why Team Building is an Important Soft Skill

Talent wins games, but teamwork and intelligence win championships. – Michael Jordan There is no strength until there is cooperation – Irish Proverb John Adair defined “team” as “a group in which the individuals share a common aim and in which the jobs and skills of each member fit in…