Leadership Coaching

Up to this point in the series, we’ve gathered information, defined the problem, and prepared ourselves for creativity. Now it’s time to start doing what many people think of first when they hear “problem solving” — generating solutions. In this post, we’ll focus on the first part of that process:…

So far in this video series on creative problem-solving, we’ve gathered information and clearly defined the problem. Now we’re ready for the next phase: generating solutions. But before we jump into brainstorming, there’s an important step that often gets overlooked — preparing for creativity. In our customer satisfaction example, preparing…

In the first video of this series, Creative Problem Solving, we introduced the creative problem-solving process and why using a structured approach matters. Now we’re going to focus on the first step: information gathering. To make this practical, let’s use a real-world example. Imagine a company that’s seeing a steady…

Think about the last time something didn’t go the way you expected. Maybe a plan fell apart, a process didn’t work, or a goal just wasn’t met. Those moments can be frustrating — but they’re also opportunities. Opportunities to slow down, think critically, and solve problems creatively. This week’s video…