In the last video, we introduced the GROW model— a simple way to structure coaching conversations. In this video, the 3rd in the series on Coaching and Mentoring, we start with the first step: “G” for Goal. Why? Because without a clear goal…coaching doesn’t really work. You end up circling…
What is the Difference between Coaching and Mentoring?
In the last video, we talked about coaching as a combination of strong relationships and clear goal setting—and why that matters for performance. Now let’s get really clear on what coaching actually is… and how it’s different from mentoring. Coaching is focused. It’s about helping someone improve a specific skill…
Coaching, What It Is and Why It Matters
You are in your office looking over your performance report and it happened again. Your low performing employee failed to meet quota this month even after you spoke with them about the importance of meeting goals. This employee has a great attitude and you know they can do better. You…
Creative Problem Solving – Final Wrap-Up: Bringing It All Together
Over the course of this series, we’ve walked step-by-step through the creative problem solving process. We’ve explored how to move from recognizing a problem, all the way through implementing a solution — and learning from it. In this final video, let’s bring the whole process together and focus on how…
Critical Problem Solving – Recording Lessons Learned
Once a problem has been solved and the solution has been implemented, it’s tempting to move on and focus on the next challenge. But before you do that, there’s one final — and often overlooked — step in the creative problem solving process: recording lessons learned. This step helps you…