Listening

What Does It Mean To Really Listen

In my upcoming book (hopefully to be available this fall) I explore the importance of Soft Skills development.  Two of these skills are verbal and non-verbal communications: its nature of being a “two way street,” the need for both a sender and a receiver in order for the communication to…

On Being a Continuous Learner

On Being a Continuous Learner – In this weeks video blog I talk about the importance of continuous learning. Being open to new ideas, thoughts learnings. What I mean by being a Learner Practitioner… _____________________________________________________________________________________ John Whitehead coaches individuals and organizations in becoming more effective by helping them improve their…

Seeing the Other Side – Influence and Persuasion

In a recent coaching conversation, a client mentioned that he always feels like he is second guessing his actions. He wondered why he was getting the sense that his messages aren’t getting across. I asked him for an example and he talked about not getting the expected responses or results…

Interpersonal Skills: Communicating with Power

This is the third post in a series focusing on the interpersonal skill of communications In the initial post I discussed how communication is the exchange of information between two or more people. Last week’s post focused on the importance of questions, not only to solicit the specific information you…

Listening… The Secret to Communication

“Man’s inability to communicate is a result of his failure to listen effectively.”— Carl Rogers My previous two posts in this Soft Skills series have been about verbal and non-verbal communications: its nature of being a “two way street,” the need for both a sender and a receiver in order…