Listening

Seeing the Other Side – Influence and Persuasion

In a recent coaching conversation, a client mentioned that he always feels like he is second guessing his actions. He wondered why he was getting the sense that his messages aren’t getting across. I asked him for an example and he talked about not getting the expected responses or results…

Interpersonal Skills: Communicating with Power

This is the third post in a series focusing on the interpersonal skill of communications In the initial post I discussed how communication is the exchange of information between two or more people. Last week’s post focused on the importance of questions, not only to solicit the specific information you…

Listening… The Secret to Communication

“Man’s inability to communicate is a result of his failure to listen effectively.”— Carl Rogers My previous two posts in this Soft Skills series have been about verbal and non-verbal communications: its nature of being a “two way street,” the need for both a sender and a receiver in order…

What’s Your Story and Why Is It So important?

Storytelling is fundamental to the human search for meaning” – Mary Catherine Bateson There are some great stories floating around social media. Everyday news pop up, along with the recycled. This past week it was the Crime Stoppers video from Louisiana that went viral as a solemn State Trooper explained…