“The most important thing in communication is hearing what isn’t said.” Peter Drucker Is communication the most important soft skill? I believe it is, and it is why the focus of my practice is on interpersonal communications. I have found that even if a client’s initial interest is in exploring…
Are Soft Skills Learned or Inborn?
This is the third in a series of posts exploring Soft Skills and why they are so important to your success in any endeavour. Soft Skills: Nature or Nuture? Are you born with them or are they learned? It’s the old chicken and the egg argument, which comes first? A…
Is Professionalism a Soft Skill?
This is the second in a series of posts exploring Soft Skills and why they are so important to your success in any endeavour. “Soft Skills, or the ability to manage soft issues, is a challenge for modern leaders to master” Aly Moreno I received a…
So, What Are These Things Called “Soft Skills”?
‘Politeness and civility are the best capital ever invested in business. Large stores, gilt signs, flaming advertisements, will all prove unavailing if you or your employees treat your patrons abruptly. The truth is, the more kind and liberal a man is, the more generous will be the patronage bestowed…