JohnKWhitehead & Associates

Soft Skills

The Soft Skill of Problem-Solving

Was Problem-Solving on your list of soft skills? I can’t say that it was originally on mine. Why is that? I think that we tend to think of soft skills as “positive”. Soft skills are there to present an upbeat environment that everything is okay. It is an improvement mechanism.…

Listening… The Secret to Communication

“Man’s inability to communicate is a result of his failure to listen effectively.”— Carl Rogers My previous two posts in this Soft Skills series have been about verbal and non-verbal communications: its nature of being a “two way street,” the need for both a sender and a receiver in order…

Nonverbal Communication – the Ultimate Soft Skill?

Interpersonal communication is a huge part of leadership. The ability to get your message across, whether it’s a simple instruction or a complex expectation, is very important. Some believe that being a good leader means being able to get things done in the quickest, most efficient way; less concerned with…

Is Communication The Most Important Soft Skill?

“The most important thing in communication is hearing what isn’t said.”  Peter Drucker Is communication the most important soft skill? I believe it is, and it is why the focus of my practice is on interpersonal communications. I have found that even if a client’s initial interest is in exploring…