In the last video, we talked about coaching as a combination of strong relationships and clear goal setting—and why that matters for performance. Now let’s get really clear on what coaching actually is… and how it’s different from mentoring. Coaching is focused. It’s about helping someone improve a specific skill…
Coaching, What It Is and Why It Matters
You are in your office looking over your performance report and it happened again. Your low performing employee failed to meet quota this month even after you spoke with them about the importance of meeting goals. This employee has a great attitude and you know they can do better. You…
Creative Problem Solving – Final Wrap-Up: Bringing It All Together
Over the course of this series, we’ve walked step-by-step through the creative problem solving process. We’ve explored how to move from recognizing a problem, all the way through implementing a solution — and learning from it. In this final video, let’s bring the whole process together and focus on how…
Critical Problem Solving – Recording Lessons Learned
Once a problem has been solved and the solution has been implemented, it’s tempting to move on and focus on the next challenge. But before you do that, there’s one final — and often overlooked — step in the creative problem solving process: recording lessons learned. This step helps you…
How to Plan Thoughtfully, Implement Deliberately, and Adjust Intelligently
Welcome to my weekly vlog post and the 8th in the series on Critical Problem Solving. In this video, we’ll focus on identifying tasks, identifying resources, and then implementing, evaluating, and adapting the solution as needed. At this point in the creative problem solving process, you’ve made a decision. You’ve…