In last week’s post I discussed how communication is the exchange of information between two or more people. This week’s post focuses on the importance of questions not only to solicit the specific information you seek, but the way in which well-crafted questions can create the space for an engaging…
Interpersonal Skills: Making the effort to move from hearing to listening
We’ve all met that dynamic, charismatic person who just has a way of connecting with others, is influential and makes a lasting impact. In the next series of posts I will explore how we, too, can be an influencer by improving our communication skills and negotiation techniques. I’ll also provide…
Leadership Defined as an Elephant
Leadership can be described in many different ways. Just google “Define Leadership” and see how many results you get. For the course I’ve been teaching at UBCO, “Leadership in Complex Environments”, I asked the students (fourth-year Faculty of Management) to devise their own definition of leadership. In fact, throughout the…
Coaching From a Global Perspective
I am currently in Warsaw, Poland attending the ICF (International Coaching Federation) Global Leaders Forum where over 200 delegates from more than 70 countries have come to learn more about how to promote coaching in our communities. I am honoured to be representing the Okanagan Chapter of ICF, a…
Change Begins With a Leadership Decision
Every change begins with a leadership decision. Making the decision to institute change is not always easy. Change can be precipitated by economics, market forces, the environment, or the need to just “mix it up a bit”, to create new energy. Being prepared with focused planning, and creating a solid…