credibility

The Little Things That Build Credibility

The Little Things That Build Credibility Building on my recent video blog post about Trust and Credibility (https://johnkwhitehead.ca/getting-to-trust/), in this weeks edition I tell the story of an interaction I observed with one of my clients and one of his direct reports. Sometimes it is just the little things that…

“Eureka – that’s it!!” – When was your last ‘AHA’ moment, and what did you do about it?

Have you ever had one of the moments where you shout “YES!! That’s it!!” They may come fairly often or only infrequently. These significant ‘AHA’ moments can be transforming moments that turn your world upside down, or they can be smaller moments of gentle realization. I have had several of…