JKWhitehead & Associates

Leadership

How to Build Self-Confidence: a Soft Skill Work in Progress

        Self-confidence, like all Soft Skills can be improved. In fact, a few very simple tactics can help you quickly build your self-confidence. As you become more confident, you will find that you will have experiences that will build your confidence even more.   “With realization of…

Listening… The Secret to Communication

“Man’s inability to communicate is a result of his failure to listen effectively.”— Carl Rogers My previous two posts in this Soft Skills series have been about verbal and non-verbal communications: its nature of being a “two way street,” the need for both a sender and a receiver in order…

So, What Are These Things Called “Soft Skills”?

  ‘Politeness and civility are the best capital ever invested in business. Large stores, gilt signs, flaming advertisements, will all prove unavailing if you or your employees treat your patrons abruptly. The truth is, the more kind and liberal a man is, the more generous will be the patronage bestowed…