‘Politeness and civility are the best capital ever invested in business. Large stores, gilt signs, flaming advertisements, will all prove unavailing if you or your employees treat your patrons abruptly. The truth is, the more kind and liberal a man is, the more generous will be the patronage bestowed upon…
Coaching, communication, Executive Coaching, Leadership, Leadership Development, Listening, Self-Awareness, Soft Skills
What Does It Mean To Really Listen
In my upcoming book (hopefully to be available this fall) I explore the importance of Soft Skills development. Two of these skills are verbal and non-verbal communications: its nature of being a “two way street,” the need for both a sender and a receiver in order for the communication to…