Interpersonal Skills: Communicating with Power

This is the third post in a series focusing on the interpersonal skill of communications In the initial post I discussed how communication is the exchange of information between two or more people. Last week’s post focused on the importance of questions, not only to solicit the specific information you…

Moving from Hearing to Listening: Ask Questions

In last week’s post I discussed how communication is the exchange of information between two or more people. This week’s post focuses on the importance of questions not only to solicit the specific information you seek, but the way in which well-crafted questions can create the space for an engaging…

Interpersonal Skills: Making the effort to move from hearing to listening

We’ve all met that dynamic, charismatic person who just has a way of connecting with others, is influential and makes a lasting impact. In the next series of posts I will explore how we, too, can be an influencer by improving our communication skills and negotiation techniques. I’ll also provide…

Leadership Defined as an Elephant

Leadership can be described in many different ways. Just google “Define Leadership” and see how many results you get. For the course I’ve been teaching at UBCO, “Leadership in Complex Environments”, I asked the students (fourth-year Faculty of Management) to devise their own definition of leadership. In fact, throughout the…

The Coaching Profession – A Responsibility to be Professional

The world of coaching is constantly changing and growing. Although there is still some confusion out there about what coaching is really all about, it is becoming better known and accepted as a process that can be of real help to people. Meaningful, tangible results are being generated every day…