JKWhitehead & Associates

Coaching

Research into the Social (Soft) Skills of Hi-Tech Workers

Over the past few months I have been shifting my attention to the Hi-Tech industry. I have this sense that there is a need for executive and leadership coaching in this sector, but it really is just a sense right now – unsubstantiated with any facts or data. Those of…

The Importance of Saying “Thank You” and Why It Matters

I have been a follower of Marshal Goldsmith’s work since his book What Got You Here Won’t Get You There came out in 2007 and after I had the opportunity to participate in his two day workshop in 2008. Last fall I completed the Marshall Goldsmith Stakeholder Centered Coaching certification…

Interpersonal Communications: It’s Not What You Say, It’s How You Say It

 “Fluency in non-verbal communication can be as powerful a tool as masterful negotiating techniques or expert salesmanship” – Joe Navarro Have you ever experienced a situation where your partner in conversation is noticeably overbearing? Have you had a supervisor whose way of delivering instructions comes across as overly aggressive? You…

Using Your Body to Communicate: Five Forms of Body language

Communication is not just about what comes out of our mouths. In fact, what we don’t say — our body language and use of silence — often sends a louder message than the words we use or the intonation of our voice. So being aware of, and practicing, our non-verbal…

Interpersonal Skills: Communicating with Power

This is the third post in a series focusing on the interpersonal skill of communications In the initial post I discussed how communication is the exchange of information between two or more people. Last week’s post focused on the importance of questions, not only to solicit the specific information you…