This is the third post in a series focusing on the interpersonal skill of communications In the initial post I discussed how communication is the exchange of information between two or more people. Last week’s post focused on the importance of questions, not only to solicit the specific information you…
Interpersonal Skills: Making the effort to move from hearing to listening
We’ve all met that dynamic, charismatic person who just has a way of connecting with others, is influential and makes a lasting impact. In the next series of posts I will explore how we, too, can be an influencer by improving our communication skills and negotiation techniques. I’ll also provide…
Intentions and Expectations
Leadership is… making clear what are the Intentions and Expectations. A large percentage of my career has been in sales management and leadership, where I have been responsible for 30 or more direct reports at a time. Sales management, at its core, is about training and developing sales people to…
Revisited: A Helium Stick experience with Handbell Ringers
I just finished spending a week at the 17th International Handbell Symposium in Vancouver where the idea of real teamwork was reinforced. I will definitely be writing more about it over the next few weeks, but in the meantime here is the very first post I wrote which was on…