JKWhitehead & Associates

Coaching

The Importance of Saying “Thank You” and Why It Matters

I have been a follower of Marshal Goldsmith’s work since his book What Got You Here Won’t Get You There came out in 2007 and after I had the opportunity to participate in his two day workshop in 2008. Last fall I completed the Marshall Goldsmith Stakeholder Centered Coaching certification…

Interpersonal Communications: It’s Not What You Say, It’s How You Say It

 “Fluency in non-verbal communication can be as powerful a tool as masterful negotiating techniques or expert salesmanship” – Joe Navarro Have you ever experienced a situation where your partner in conversation is noticeably overbearing? Have you had a supervisor whose way of delivering instructions comes across as overly aggressive? You…

Using Your Body to Communicate: Five Forms of Body language

Communication is not just about what comes out of our mouths. In fact, what we don’t say — our body language and use of silence — often sends a louder message than the words we use or the intonation of our voice. So being aware of, and practicing, our non-verbal…

Interpersonal Skills: Communicating with Power

This is the third post in a series focusing on the interpersonal skill of communications In the initial post I discussed how communication is the exchange of information between two or more people. Last week’s post focused on the importance of questions, not only to solicit the specific information you…

Moving from Hearing to Listening: Ask Questions

In last week’s post I discussed how communication is the exchange of information between two or more people. This week’s post focuses on the importance of questions not only to solicit the specific information you seek, but the way in which well-crafted questions can create the space for an engaging…