So, What Are These Things Called “Soft Skills”? Soft Skills’ is a catch-all term referring to various behaviors that help people work and socialize well with others. In short, they are the good manners and personality traits needed to get along with others and build positive relationships. To read…
The Importance of Saying “Thank You” and Why It Matters
I have been a follower of Marshal Goldsmith’s work since his book What Got You Here Won’t Get You There came out in 2007 and after I had the opportunity to participate in his two day workshop in 2008. Last fall I completed the Marshall Goldsmith Stakeholder Centered Coaching certification…
Time (Personal) Management as a Soft Skill
“Let our advance worrying become advance thinking and planning.” ~ Winston Churchill I believe the very first workshop I attended in my working life was one on time management. That workshop — in the late 70s in Winnipeg — was the start of a lifelong journey of learning. I attended…
Interpersonal Communications: It’s Not What You Say, It’s How You Say It
“Fluency in non-verbal communication can be as powerful a tool as masterful negotiating techniques or expert salesmanship” – Joe Navarro Have you ever experienced a situation where your partner in conversation is noticeably overbearing? Have you had a supervisor whose way of delivering instructions comes across as overly aggressive? You…