My coaching practice focuses on helping individuals, usually senior and emerging leaders in organizations, to become more effective leaders. In most cases this centres on the so-called Soft Skills, which are those skills required to “help people work and socialize well with others.” In 2015 I wrote a 26-part series…
The Importance of Saying “Thank You” and Why It Matters
I have been a follower of Marshal Goldsmith’s work since his book What Got You Here Won’t Get You There came out in 2007 and after I had the opportunity to participate in his two day workshop in 2008. Last fall I completed the Marshall Goldsmith Stakeholder Centered Coaching certification…
Interpersonal Communications: It’s Not What You Say, It’s How You Say It
“Fluency in non-verbal communication can be as powerful a tool as masterful negotiating techniques or expert salesmanship” – Joe Navarro Have you ever experienced a situation where your partner in conversation is noticeably overbearing? Have you had a supervisor whose way of delivering instructions comes across as overly aggressive? You…