JKWhitehead & Associates

Inter-personal communications

Soft Skills and the Hi-Tech Sector: A Growth Industry

My coaching practice focuses on helping individuals, usually senior and emerging leaders in organizations, to become more effective leaders. In most cases this centres on the so-called Soft Skills, which are those skills required to “help people work and socialize well with others.”  In 2015 I wrote a 26-part series…

Sorry, I just assumed…. Making assumptions – not listening to understand,

One of the biggest mistakes we can make – and believe me, I do this all the time – is making assumptions when talking to someone. You are going along quite nicely in a conversation, listening  intently and nodding in agreement, but all along making assumptions about the person’s the…