This week’s video Blog post explores poor communication in the workplace, which can lead to misunderstandings, confusion, and a lack of trust. It breeds an environment of secrecy and suspicion, hindering collaboration and causing frequent conflicts and mistakes. I provide some examples of how deal to deal with this challenge
How Not to Make Assumptions
Short – How you can prevent making assumptions – an easy question to ask. John K Whitehead & Associates coaches individuals and organizations in becoming more effective by helping them improve their interpersonal communications, emotional intelligence, and resiliency. You can read my blog at https://johnkwhitehead.ca If you have enjoyed reading…
Article on Soft Skills published in SEAT Magazine
Excited to have one of my articles published in SEAT magazine, the publication of the Association of Luxury Suite Directors. I will be presenting at their conference this summer in Fort Worth TX. Possessing the technical skills required to execute job duties is only one part of being our best…
Communicate, Communicate, Communicate: The when’s & how’s
This week I discuss how and when we communicate with our direct reports and others. Keeping open communication and letting others know you are accessible is one of the keys to being a good leader. So, what are some of the things we can do to make this happen? John…
So What is the Platinum Rule?
At some point in the workshop I conduct on interpersonal communications skills using the SOCIAL STYLEs model, I invariably make the comment that with the knowledge all of the participants have gained during the session comes great responsibility; that with what they have learned about communication and behaviours comes the…