I did something this week that made me step right out of my comfort zone. I presented a live webinar. The idea of doing webinars has held no interest for me in the past, partly because I prefer being in front of an actual crowd of real people, were…
So, What Are These Things Called “Soft Skills”?
So, What Are These Things Called “Soft Skills”? Soft Skills’ is a catch-all term referring to various behaviors that help people work and socialize well with others. In short, they are the good manners and personality traits needed to get along with others and build positive relationships. To read…
Hi-Tech: When Beanbag Chairs and Foosball Tables Aren’t Enough
I read a great post a week or so ago titled “Adaptability: The Key Leadership Trait in the Digital Transformation” by Daniel Newman. Reading it took me back to two blogs I wrote a couple of years ago in my series on Soft Skills development, specifically the ones on adaptability…
Soft Skills and the Hi-Tech Sector: A Growth Industry
My coaching practice focuses on helping individuals, usually senior and emerging leaders in organizations, to become more effective leaders. In most cases this centres on the so-called Soft Skills, which are those skills required to “help people work and socialize well with others.” In 2015 I wrote a 26-part series…
Interpersonal Communications: It’s Not What You Say, It’s How You Say It
“Fluency in non-verbal communication can be as powerful a tool as masterful negotiating techniques or expert salesmanship” – Joe Navarro Have you ever experienced a situation where your partner in conversation is noticeably overbearing? Have you had a supervisor whose way of delivering instructions comes across as overly aggressive? You…