“There is a difference between listening and waiting for your turn to speak.” — Simon Sinek My previous two posts in this Soft Skills series have been about verbal and non-verbal communications: its nature of being a “two way street,” the need for both a sender and a receiver in…
Is communication the most important soft skill?
“The most important thing in communication is hearing what isn’t said.” Peter Drucker Is communication the most important soft skill? I believe it is, and it is why the focus of my practice is on interpersonal communications. I have found that even if a client’s initial interest is in…
Bringing the Right Attitude:
What does it mean to bring the right attitude to work? What is the impact, positive or negative? In this week’s video blog post I talk about an example that came up in a leadership workshop I was conducting this past week with a colleague. _____________________________________________________________________________________ John Whitehead, coaches…
Getting to “Trust”
In this week’s video blog post I think about the whole are of “trust” – how do we get there? Kouzes and Posner in their work “The Leadership Challenge” observed how their Characteristics of Admired Leaders aligned with the work on source credibility by Berlo, Lemert & Mertz (1969). …
Putting “What You Control” into Context
In this week’s video blog post I describe how a medical issue I have been dealing with provides me with some thinking on the ongoing conversation I have been having on “What We Can Control and What We Can’t Control”. Often in my work as an Executive Coach, the leadership…