Stephen Covey said that we need to listen to understand not to respond. Communications is the foundational piece and building block that I use in my work with clients. It is the primary Soft Skill that everything else builds upon. Understanding who we are starts here. In this weeks Vlog post I give a simple technique, or tool, to use that assists you in listening better, to get beyond that “first response” and dig deeper – my Pause Question.
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You can read my whole series on Soft Skills at: https://johnkwhitehead.ca/soft-skills-blog-index/
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