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When the Buck Stops Here

Marshall Goldsmith in his book What Got You Here Won’t Get You There, calls Passing the Buck “one of those terrifying hybrid flaws” where you take “a healthy dose of needing to win and making excuses. Mix it with refusing to apologize and failing to give proper recognition. Sprinkle in a faint hint of punishing the messenger and getting angry. And what you end up with is passing the buck. Blaming others for our mistakes”. And if you haven’t figured it out yet, each of those italicized terms are habits we have previously explored in this series. What do you do? Watch this week’s Vlog and let me know…

John K Whitehead & Associates coaches individuals and organizations in becoming more effective by helping them improve their interpersonal communications, emotional intelligence, and resiliency.

You can read my blog at https://johnkwhitehead.ca

If you have enjoyed reading these posts, please Follow Me – and if you sign up for my Blog I will send you a copy of my eBook, “What Are These Things Called Soft Skills?”

Punishing the Messenger

Punishing the Messenger – the misguided need to attack the innocent who are usually trying to help us.

In his book What Got You Here Won’t Get You There, Marshall Goldsmith states that punishing the messenger “is like taking the worst elements of not giving recognition and hogging the credit and passing the buck and making destructive comments and not thanking or listening – and then adding anger to the mix.”  And as we talked about last week, the next time someone brings something to you, make sure you stop and listen, and just say “thank you”

 

John K Whitehead & Associates coaches individuals and organizations in becoming more effective by helping them improve their interpersonal communications, emotional intelligence, and resiliency.

You can read my blog at https://johnkwhitehead.ca

If you have enjoyed reading these posts, please Follow Me – and if you sign up for my Blog I will send you a copy of my eBook, “What Are These Things Called Soft Skills?”

 

The Impact of Just Saying “Thank-You.”

Dale Carnegie is known to say that the two sweetest words in the English language were a person’s first and last name. If you have known people who do that in conversations with you, you have more than likely paid closer attention to them and appreciated the attention. Marshall Goldsmith in his book “What Got You Here Won’t get You There” has a different perception of the two sweetest words in the English language, that they are “Thank you”. It is showing gratitude and in fact, Marshall states “Failing to express gratitude is the most basic form of bad manners”. In this week’s vlog I explore the impact of just saying “thank you” can have.

John K Whitehead & Associates coaches individuals and organizations in becoming more effective by helping them improve their interpersonal communications, emotional intelligence, and resiliency.

You can read my blog at https://johnkwhitehead.ca

If you have enjoyed reading these posts, please Follow Me – and if you sign up for my Blog I will send you a copy of my eBook, “What Are These Things Called Soft Skills?”

Are You Listening?

Not Listening is Marshall Goldsmith’s 16th habit in his book What Got You Here Won’t Get You There and of the 20 Habits That Keep You from the Top. Marshall comments that this is the most passive aggressive for of disrespect for colleagues.  In this week’s Vlog post I not only talk about the impact not listening has but I also give you a tool that you can use to help you in learning to slow down and listen.

John K Whitehead & Associates coaches individuals and organizations in becoming more effective by helping them improve their interpersonal communications, emotional intelligence, and resiliency.

You can read my blog at https://johnkwhitehead.ca

If you have enjoyed reading these posts, please Follow Me – and if you sign up for my Blog I will send you a copy of my eBook, “What Are These Things Called Soft Skills?”

15. Refusing to Express Regret – saying I’m sorry

Over the past 15 weeks I have been talking about habits that will keep you from the top, this week is number 15 – The inability to take responsibility for actions, admit when we are wrong, or recognize how our actions affect others – What are your experiences with this? Have you seen this in your workplace from a manager you have had, or currently have? What about yourself? In this week’s video I ask you to reflect on the past couple of weeks and to consider your actions. As is my focus in my coaching practice, it’s about self-awareness and the consequences of not being in touch with how your actions or inactions are affecting others.

John K Whitehead & Associates coaches individuals and organizations in becoming more effective by helping them improve their interpersonal communications, emotional intelligence, and resiliency.

You can read my blog at https://johnkwhitehead.ca

If you have enjoyed reading these posts, please Follow Me – and if you sign up for my Blog I will send you a copy of my eBook, “What Are These Things Called Soft Skills?”