Having the technical skills and knowledge to successfully execute our job duties is only one part of being the best we can be in the workplace. In addition to these “hard” skills, we also need “soft” skills. As I stated above, Soft Skills are those skills that allow us to effectively work with others. No matter what our position, organization or industry, we work with people. Taking the time to build effective soft skills can lead to a more efficient, more harmonious, and more productive workplace, as well as to our own overall job happiness and satisfaction. Soft skills encompass both innate personality traits, such as optimism, and abilities that can be practiced, such as empathy. Like all skills, soft skills can be learned. Developing Soft Skills….
