In the last video, we explored several brainstorming techniques to help generate lots of ideas without judging them too soon. In this video, we’ll continue generating solutions by looking at a few additional tools that can push thinking even further — especially when problems are complex or feel stuck.
Up to this point in the series, we’ve gathered information, defined the problem, and prepared ourselves for creativity. Now it’s time to start doing what many people think of first when they hear “problem solving” — generating solutions. In this post, we’ll focus on the first part of that process: how to generate lots of ideas — without judging them too soon.
So far in this video series on creative problem-solving, we’ve gathered information and clearly defined the problem. Now we’re ready for the next phase: generating solutions. But before we jump into brainstorming, there’s an important step that often gets overlooked — preparing for creativity.
In our customer satisfaction example, preparing for brainstorming helps the team create a space where new ideas can actually emerge — without fear, distraction, or unnecessary limits. When mental blocks are removed and creativity is encouraged, brainstorming becomes more productive, more inclusive, and more innovative
In the first video of this series, Creative Problem Solving, we introduced the creative problem-solving process and why using a structured approach matters.
Now we’re going to focus on the first step: information gathering.
To make this practical, let’s use a real-world example.
Imagine a company that’s seeing a steady decline in customer satisfaction scores. Complaints are increasing, and leadership wants fast solutions.
Before jumping to action, creative problem solving asks us to pause — and gather information.
Think about the last time something didn’t go the way you expected. Maybe a plan fell apart, a process didn’t work, or a goal just wasn’t met. Those moments can be frustrating — but they’re also opportunities. Opportunities to slow down, think critically, and solve problems creatively.
This week’s video begins a new short series on creative problem solving.
In this first video, we’ll talk about what a problem really is, what creative problem-solving means, and a simple six-step method you can use to tackle almost any challenge.
If you would like to learn more about this subject and how to become a more effective leader reach out to us at the info at the end of this video.
John K Whitehead & Associates coaches individuals and organizations in becoming more effective by helping them improve their interpersonal communications, emotional intelligence, and resiliency.
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